Questions

q

Does Footsteps offer professional mental health services?

Yes. We are a full-service mental health practice with a staff comprised of trained clinicians.

What is Christian Counseling?

Christian counseling combines professional counseling techniques and biblical principles.

Are all your therapists Christian?

Yes. All of our clinicians and support staff acknowledge personal faith in Jesus Christ.

Do I have to be a Christian to use your services?

No. Our services are available to everyone.

How do I refer someone to Footsteps?

Most of our clients find us through referrals from friends, pastors, or physicians, and we always welcome new clients with open arms. If you know someone who might benefit from our services, invite them to contact us at (804) 715-3215.

How do I make an appointment?

Call us at (804) 715-3215. If you have health insurance, please have your card available.

How long do I have to wait to see someone?

Generally your appointment will be within a week or two of your initial call.
Emergencies will be given priority and generally are seen within 48 hours.

May I choose my own therapist?

Yes. You may request a particular therapist. Your preference will be honored as long as your issue is within their area of expertise.

How much does therapy cost?

Our fees are consistent with other mental health practices in the Richmond area, and as a non-profit organization, we offer financial assistance to those in need. We can discuss your specific circumstances when you call for an appointment.

Will my visits be covered by insurance?

Most of our clients use health insurance to pay for our services. Since policies and benefits vary, we will contact your insurance carrier before scheduling your first
appointment. Clients are responsible for charges not covered by their insurance,
and these charges are payable at the time services are rendered.

How long does therapy take?

The length of treatment depends on many factors and is primarily determined
by the nature of your issue and your level of motivation.

Does Footsteps prescribe medication?

No.